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Need help with your account, invoices, payments or settings?
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support@malibooks.co.za
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Monday – Friday, 08:00 – 17:00
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Browse guides, tutorials and FAQs.
Support Hours
Monday – Friday, 08:00 – 17:00 (SAST)
We're closed on weekends and public holidays.
Looking for a quick answer?
Check out our most common questions or visit the Help Centre for more guides and resources.
Visit Help CentreHow do I create an invoice?
Go to Invoices in your dashboard and click "New Invoice". Add your customer, line items, and due date, then send it straight from MaliBooks.
How do I upgrade my plan?
Head to Settings → Billing in your dashboard to compare plans and upgrade at any time. Changes take effect immediately.
How do I reset my password?
Click "Forgot password" on the login page and follow the link sent to your email to set a new one.
How do I manage my customers?
The Customers section lets you add, edit, and view a full history of invoices and payments for each customer.
How do I contact support?
Use the form on this page, email support@malibooks.co.za, or call us during business hours — we're glad to help.